Auto shipping dispatcher’s work for auto transport companies to coordinate the schedules of the drivers of carriers in accordance to the routes and dates of booked pickups and deliveries. A dispatcher maintains a large responsibility between the transport and carrier companies to ensure smooth and safe deliveries of vehicles through thorough communication.
Auto transport dispatchers direct pickup and delivery of vehicles to carriers in the most efficient manner possible. They must take into account the number of hours a driver can legally operate the vehicle continuously on a daily and/or weekly basis.
Assigns drivers to trucks and provide accurate directions to pickup and delivery facilities. They act as liaisons and keep in contact directly with auto transport drivers. They consider driver concerns to maintain driver safety and retention. They assist drivers dealing with unexpected overweight loads and any type of accidents. Most dispatchers may work unusual schedules and are very busy 24/7, seven days a week